Аннотация
Seasonal variations have a big impact on the hotel business, particularly in areas where demand for travel fluctuates with the seasons. The purpose of this study is to look into how employee turnover and seasonality relate to each other in the hotel industry. Twenty seasonal employees participated in qualitative interviews and quantitative questionnaires as part of a mixed method. The findings indicate a high rate of employee turnover (ranging from 45% to 60% annually) as a result of short-term employment agreements, heavy workloads during busy times, and a dearth of opportunities for advancement. Hotels that adopt worker retention tactics, such as training, flexible scheduling, and return bonuses, also exhibit noticeably greater levels of employee loyalty. The results highlight the necessity of a seasonal human resource management strategy that enhances service quality and supports hotel operations' sustainability.